Team Communication 101: How to Improve Performance

Updated: Oct 1


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Off the top of my head, resilient teams thrive best with great leadership, conditions that enable success and communication. Of course that list is not as comprehensive it gets, but it did provide a great opportunity to present us with our focus area, of team communication. We know it's important but what particular reasons, overall, make team communication important?


Data, from a study at MIT, which was published on Harvard's Business Review, shows that:


Individual reasoning and talent contribute far less to team success than one might expect. The best way to build a great team is not to select individuals for their smarts or accomplishments but to learn how they communicate and to shape and guide the team so that it follows successful communication patterns.


With this, we can segue into detailing what are some of the measures to be utilized to create successful communication patterns, by today's standards.


Communication is used as a tool to break down barriers



Because teams are diverse, demographically, the likelihood of barriers that jeopardize the fluency of effective communication is high. Whether it's related to tasks, policies, principles or personal reasons, conflict, within teams, is inevitable and the intent shouldn't be to avoid it but to be able to manage it, when it does show up. For this, communication, used effectively, can help to mitigate the intensity and frequency of arising conflicts.


Further, the presence of effective communication helps to promote inclusion; trust; psychological safety; tolerance; greater learning opportunities; comradery; innovation; and creativity, which everyone can reap some benefit from, by practicing. The team synergy generated, is priceless, and may prove to be your team's most valuable asset.


Digital communication is taken into consideration


The world, today, is more digitized than it has ever been, with the ways and channels that we use to communicate being increasingly executed through digitized means. This has introduced several barriers to effective communication between individuals, as well as groups.


One prime example is text based communication, such as email or direct messenger applications, while convenient, they have eliminated a number of the social, bodily cues humans have been conditioned to observe during interactions. Those social cues are what enable us to receive, interpret and comprehend the best possible context of what has been conveyed. Without them we are left to interpret things like tone and context, while lacking access to realtime follow up.

The world, today, is more digitized than it has ever been, with the ways and channels that we use to communicate being increasingly executed through digitized means.

Tips


Improvement is an investment and with us toeing a thin line between what we've always produced and the results we wish to produce, let's imagine exploring some possible 'things' we can use to enable team spaces that efficiently wield the potentials of effective communication.


Invest in leadership communication:

Leaders who communicate effectively should be able to connect with the individual and team personalities. Additionally, taking time to allow consideration for varying learning and engagement styles.


Team and capacity building exercises:

Unless your team is a network of battle bots, your teammates are human, and sometimes, to get the results we desire, we need to appeal to the desires of humanity. Team building exercises, the fun and engaging type, provides environments parallel to the work environment, where teammates can connect, learn from and appreciate each other's uniqueness, away from hassle of work or productivity spaces.


Sometimes, slow down:

We lose some people when everything is about timelines and schedules. Imagine that two thirds of your team is fast paced, but the other third, struggles to keep up, to make contributions, and feels somewhat disconnected, in times where engagement makes or breaks the deal. It isn't impossible to get favorable results, but by design, that scenario leaves untapped potential to go down the drain.


Communication coaching:

The coaching industry has rapidly been on an upward trend and for good reason. It's an entire industry that is entirely about your success story. The goals, the pace, the success, are all yours; the coach's support is also yours, to make the most of.


The goals, the pace, the success, are all yours; the coach's support is also yours, to make the most of.

Ultimately, there are many ways that communication can be used and accompanying tips to bolster communication efficiency. Take time to learn what works for your team, inclusive of yourself, and enhance the communication efficiency, outsource even, and reach into new potential areas that you, your team or organization can benefit from.


You may also like: Communicate The Life You Want


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